What Makes us Different:

In this day and age all contractors are the same.  Right?  WRONG!  Montgomery Irrigation is focused on the customer.  It is not all about numbers.  Every company needs to make a profit on a regular basis to survive; but we realize that if we do not provide customers with the absolute best service, than we will not be any different.  We are different. 

• Five National Irrigation Association Certified Landscape Irrigation Contractors on staff. 
• Four National Irrigation Association Certified Landscape Irrigation Auditors on staff. 
• EPA Water Sense Partners on staff. 
• Associate Retention:
  1. The average duration of an irrigation technician with Montgomery Irrigation is 5 years.
  2. The average duration of a manager with Montgomery irrigation is 9 years.
  3. Can anyone else say that?  Not too many, if any, can. 
• Average years experience
  1. Technician/Foreman-6.5 years
  2. Manager-14 years 
• Combined years experience
  1. Over 250 combined years of experience.  But does this really matter?  If a company had 250 associates each with a year of experience is that a good thing?  We are not sure why people focus on this.  We would refer you back to the average years of experience, which is what we look for as a customer. 
• Are we perfect?  No, who is?  We all know no one is perfect and neither are we.   Sure we make mistakes, everyone does.  The difference with us is we actually admit when we make a mistake and we correct it.  We don’t look for someone else to blame.  Whether it is a failed product or an improper installation, it is our fault and we are going to correct it.  
• The best response time in the business.  Does that mean we can always be there the same day or even the next?  No.  Any quality contractor is going to have a backlog of work during certain times of the year.  In a seasonal business, you just can’t help that. 
• Office Staff - Montgomery Irrigation has a full time office staff to take care of your needs.  If you call during normal business hours you actually get to talk to someone not leave a message on a machine hoping for a call back. 
• Window for Arrival - Do you like it when your local phone company, cable company, or many other service providers tell you they will be there sometime between 8 and 5?  We don’t either.  We will give you a 2 hour window of when we will be at your property to perform service. 
• The best vendors and sub-contractors - Why does this matter?  We can’t support our customers if our vendors and sub-contractors don’t support us.  We realize the importance of these relationships and also realize it isn’t always about price; it is about reliability and support. 
• Training - Montgomery Irrigation provides continual training for our associates, both in-house and through vendor and association education programs available. 
• Vehicles and Equipment - Without the proper tools the crews can’t perform their work.  If you have a broken wire on your site, how is someone going to find it? Well, lots of people are going to dig up your yard until they find the problem leaving a mess behind.  We are going to use wire trackers to locate the problem and only excavate the necessary area to find it.  Investing in the right equipment is a huge expense but necessary to do the quality work we are striving for.